54th Street Restaurants Partners with Curbit to Elevate Digital Ordering and Kitchen Efficiency

The rise of digital ordering has transformed the restaurant industry, making speed, efficiency, and food quality more critical than ever. That’s why 54th Street Restaurants has partnered with Curbit to optimize digital order capacity and streamline kitchen workflows across all 32 locations.

Following a successful pilot, 54th Street saw a 73% reduction in food dwell time, a 10% increase in digital order capacity, and a 3% improvement in guest sentiment. These results highlight how real-time kitchen orchestration can make a meaningful impact on throughput, food freshness, and guest satisfaction.

Why 54th Street Chose Curbit

To meet increasing digital demand without overwhelming kitchen staff or sacrificing quality, 54th Street needed a solution that could:

• Dynamically adjust order pickup times based on real-time kitchen capacity
• Keep guests informed with real-time SMS updates on their order status
• Improve kitchen efficiency by optimizing workflows and reducing dwell times
  
  

“Curbit’s ability to dynamically adjust pickup times and provide guests real-time SMS updates by tapping into QSR Automations kitchen data has streamlined our operations and allowed us to serve our guests more efficiently. Now, when guests pick up their food, we’re very confident it will be handed off on time at peak freshness.”

— Al Stenner, VP & CIO, 54th Street Restaurants

The Future of Digital Ordering at 54th Street

By integrating Curbit’s order orchestration technology with their Olo online ordering system and QSR Automations ConnectSmart® Kitchen, 54th Street is enhancing both order efficiency and the guest experience. The restaurant chain now has the agility to manage fluctuating order volumes, ensuring that every meal is fresh and ready at just the right time.

“54th Street Restaurants is setting a new standard in digital order management by supercharging their existing Olo and QSR Automations tech stack with Curbit. Now, they can maximize kitchen throughput and deliver fresher food with more precise handoffs.”

— Scott Siegel, Co-Founder & CRO, Curbit

Leading the Way in Smarter Capacity Management

54th Street’s commitment to efficiency, food quality, and guest satisfaction is setting an example for the industry. By embracing Curbit’s dynamic kitchen capacity management, they’re proving that restaurants can scale digital ordering without sacrificing the dine-in experience or overburdening their kitchens.

Curbit is proud to support 54th Street as they lead the charge in smarter, more efficient restaurant operations.

[Read the PRESS RELEASE here.]

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