Curbit Announces Rollout of Capacity Management Solutions Across All Lazy Dog Restaurant Locations

Lazy Dog Restaurants Partner with Curbit to Optimize Off-Premise Demand and Enhance the Guest Experience with “Happy Handoffs”

Calabasas, CA 10/15/2024 – Curbit, the leading provider of kitchen capacity management solutions for the restaurant industry, is proud to announce its innovative platform has been successfully integrated across all Lazy Dog Restaurant locations. This partnership supports Lazy Dog’s commitment to enhance off-premise operations while maintaining the high standards of food quality and guest experience the brand is known for.

As off-premise dining continues to grow, Lazy Dog recognized the need to further refine its digital operations. After years of using in-house solutions, the restaurant turned to Curbit’s cutting-edge platform, completing a full integration within just two months across all of Lazy Dog’s existing kitchen workflows.

“Partnering with Curbit allowed us to further optimize our off-premise operations and deliver the exceptional experience our guests expect,” said Jarrod East,  Chief Technology Officer at Lazy Dog Restaurants. “Curbit’s seamless integration with our Kitchen Display System (KDS) powered by QSR Automations, custom throttling, and Olo online ordering platform, has enabled us to manage demand in real-time, communicate more effectively with our guests, and ensure orders are delivered at peak freshness.” 

“Curbit’s seamless integration with our Kitchen Display System (KDS) powered by QSR Automations, custom throttling, and Olo online ordering platform has enabled us to manage demand in real-time, communicate more effectively with our guests, and ensure orders are delivered at peak freshness.” 
- Jarrod East, Chief Technology Officer at Lazy Dog Restaurants

A Seamless Solution for Off-Premise Dining

Curbit’s platform, powered by Microsoft Cloud services, optimizes pickup and delivery by synchronizing real-time kitchen data with front-of-house operations. For Lazy Dog, the system has been particularly effective in enhancing curbside pickup. Through the integration with QSR Automations KDS and Olo’s online ordering platform, Curbit updates the front-of-house screens with guest arrival notifications and precise location information, allowing their teammates to meet guests exactly where they are.

The rollout also includes key foundational features such as:

• Guest Messaging: Automated notifications provide guests with accurate promise times and real-time updates, reflecting the current kitchen capacity.
• Teammate Communications: Front-of-house staff receive synchronized notifications, ensuring they are aligned with guest arrival times and ready to deliver orders curbside.

“Lazy Dog has long been on the cutting-edge of technical innovation. We are thrilled to partner with Jarrod and his team to not only optimize their existing digital operations, but deliver on their broader vision,” said Scott Siegel, Co-Founder and CRO at Curbit. “With the foundation of a well-aligned guest and staff experience in place, we look forward to continued collaboration with the Lazy Dog team.”

Building a Strong Foundation for the Future

Looking ahead, Lazy Dog and Curbit are excited to expand the partnership further by implementing advanced features. These include ensuring that digital orders start at the optimal time and allocating capacity for first-party orders, maximizing efficiency and enhancing guest satisfaction.

“With Curbit’s foundation now in place, we’re excited to leverage the advanced features that will allow us to continue enhancing our guest experience,” added East. “We are confident that Curbit’s solution will enable us to grow our digital offerings while maintaining the warmth and care that our brand is known for.”

About Lazy Dog Restaurants

Lazy Dog Restaurants serves made-from-scratch American food and drink with seasonally inspired ingredients. Influenced by the lifestyle of the Rocky Mountains, where Founder Chris Simms spent time with family growing up, Lazy Dog offers the warmth and care you get in a small mountain town. It’s the perfect environment for a quick weeknight dinner, a meandering meal with old friends or a big night out. Guests can continue the experience at home by taking advantage of handcrafted TV dinners made in-house and the Lazy Dog Beer Club, a quarterly membership program that gives members access to beers from small craft brewers, merchandise and in-restaurant benefits. The restaurants also offer Campfire Club™, a loyalty program with monthly benefits and perks for guests. The restaurant is open for lunch, dinner and weekend brunch with a bar that includes specialty cocktails and a wide selection of craft beers. Lazy Dog has locations throughout California, Colorado, Georgia, Illinois, Nevada, Virginia, Florida and Texas, with more on the way. For more information, visit www.lazydogrestaurants.com. Follow @LazyDogRestaurants on Instagram and Facebook.

About Curbit

Curbit is an AI-powered, real-time kitchen capacity management solution that helps restaurants handle their omnichannel orders intelligently. Curbit optimizes kitchen operations and the guest experience with a focus on dynamic order orchestration, guest and driver messaging, and real-time insights into speed-of-service and guest sentiment. To learn more, visit www.curbit.com.

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