Epson, Kitchen Armor, and Curbit Unite to Power Real-Time SMS Order Updates Through TrueOrder KDS

At the 2025 National Restaurant Association Show, Epson unveiled a significant enhancement to its TrueOrder™ Kitchen Display System (KDS): integration with Curbit’s real-time SMS order update capabilities. This collaboration, facilitated through a partnership with Kitchen Armor, introduces advanced communication features to the TrueOrder KDS, aiming to streamline kitchen operations and elevate the customer experience.

Enhancing Kitchen Efficiency with Real-Time SMS Updates

The integration of Curbit’s technology into Epson’s TrueOrder KDS allows restaurants to provide customers with timely SMS notifications regarding their orders.

By leveraging real-time kitchen data and AI-driven insights, this system determines the optimal time to notify guests and delivery drivers, ensuring orders are picked up at their freshest. This proactive communication reduces wait times, minimizes congestion, and enhances overall customer satisfaction.

Attendees at the show have the opportunity to experience this feature firsthand. By placing an order for a freshly baked cookie at the Epson or Kitchen Armor booths, guests received SMS alerts when their orders were ready, demonstrating the system’s efficiency and user-friendliness. 

Seamless Integration for Modern Restaurant Operations

Epson’s TrueOrder KDS is designed to be POS-agnostic, ensuring compatibility with a wide range of existing systems. The integration with Curbit’s SMS capabilities offers state-of-the-art, easy-to-implement kitchen technology solutions, ensuring that restaurants can adopt the enhanced KDS without overhauling their current infrastructure, making the transition smooth and cost-effective. 

Benefits for Restaurant Stakeholders

• Operations Managers: Gain insights into kitchen workflows, allowing for better staff allocation and reduced bottlenecks.
• Marketing Teams: Enhanced customer satisfaction leads to positive reviews and increased brand loyalty.
• IT Departments: The POS-agnostic nature of the system ensures minimal integration challenges.
• Finance Teams: Improved operational efficiency can lead to cost savings and better ROI on technology investments.

Looking Ahead

The integration of Curbit’s real-time SMS updates into Epson’s TrueOrder KDS represents a significant step forward in restaurant technology. By combining efficient kitchen display systems with proactive customer communication, restaurants can enhance their service quality, streamline operations, and stay competitive in the evolving foodservice landscape.

For more information on this integration and how it can benefit your restaurant, visit Epson’s official announcement.

To get started with Curbit right away, contact us here.