Learning

Unlocking Operational Gold in Your KDS

Every bump in your KDS is more than just a timestamp—it’s a window into kitchen performance. When captured and analyzed correctly, this data becomes a powerful tool for improving operations across the board.

The kitchen is the engine room of restaurant operations—each bump in your KDS holds valuable operational data that can inform labor strategy, menu design, and guest experience.
To unlock real value, the data must be authentic. Curbit taps into real-time kitchen events, analyzing patterns like pre-bumping, long bumping, and mass bumping.
These insights offer brands a clear, actionable view of performance, pinpointing inconsistencies down to the specific daypart.
With Curbit, data becomes predictive—helping guide decisions for a more consistent guest experience, smarter labor allocation, and optimized menu planning.

Real-Time Capacity Management That Scales

During peak times, even the most experienced teams can get overwhelmed without the right tools. Curbit brings real-time visibility and automation to capacity management, helping restaurants stay in control and protect revenue.

Managing kitchen capacity during peak times is tough—especially without a real-time feedback loop between the kitchen and digital ordering platforms. Many operators rely on static rules or gut instinct.
This often leads to staff shutting off digital channels when overwhelmed, resulting in lost revenue. Curbit solves this by dynamically adjusting lead times based on actual kitchen capacity.
Orders are intelligently throttled based on total kitchen load—not just by channel—ensuring a more accurate, balanced flow across all order types.
By analyzing 100% of order workflow, Curbit keeps digital and on-premise orders in sync—leading to fresh food, accurate timing, and a kitchen that scales without compromising quality.

Smarter Guest Communication, Stronger Loyalty

Guest satisfaction doesn’t just depend on food quality—it hinges on timing and communication. Curbit bridges the gap between the kitchen and the guest with accurate updates that reduce friction and build trust.

With omni-channel ordering, timing can get tricky—guests may arrive too early or too late, causing frustration and putting pressure on staff to answer, “Is my order ready yet?”
Curbit solves this with real-time SMS updates and dynamic promise times, keeping guests informed from checkout to pickup with clear, accurate communication.
By syncing guest arrival with actual order readiness, restaurants reduce lobby congestion, minimize complaints, and create a smoother experience for both guests and staff.
Brands that consistently deliver on accurate promise times build trust—and that trust translates into higher repeat rates and stronger customer loyalty.