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OurSolutions
Streamlined operations making smoother workflows and reduced bottlenecks, leading to reduced stress on staff, more sales during busy times - and happy customers.
Retain Good Employees Longer
Curbit improves morale and productivity, making it easier to manage and retain a happier workforce.
Gain Better Guest Feedback
Consistent delivery quality strengthens your brand’s reputation, making loyalty campaigns more effective.
Financial Clarity & Cost Control
Access to precise data and insights facilitates better financial planning and budgeting.
Hassle-free KDS Integrations
Rock-solid integrations means no disruption and sensitive information is protected.
The Kitchen Capacity Management Solution for Restaurants
Your kitchen’s personalized air-traffic controller
Utilize predictive ticket times to optimize your kitchen output and reduce strains on your operations teams.
- AI-driven adjustments to kitchen output based on real-time order flow.
- Achieves kitchen efficiency, fresher food delivery, and an enhanced customer experience.
- Uses historical data and real-time insights to predict make times within 60 seconds.
Monitor order performance across all locations in real-time using advanced statistical analysis
Fine-tune your operations and product execution, ensuring optimal kitchen performance and guest sentiment.
- Pinpoint roadblocks to achieve maximum throughput.
- Assess kitchen efficiency both holistically and by individual station.
- Utilize Kitchen Intelligence for enhanced data-driven efficiency analysis.
Guests and delivery drivers receive updates based on real-time order status and on-site conditions
Keep guests and drivers in the loop, enhancing satisfaction and loyalty.
- Guests and drivers receive real-time updates on their order’s progress.
- Consistent and reliable experiences boost repeat rates and revenue.
- Significant reduction in discrepancies between expected and actual pick-up times.
Create a virtual revenue center independent of traditional drive-thru constraints
No physical infrastructure required, it seamlessly adapts to your diverse locations and design limitations.
- Cut the queue of the traditional drive-thru with smart pickup times and instructions when to enter the drive-thru lane.
- Transform parking lots into an “invisible lane” – a virtual drive-thru without physical construction.
- Enable drive-thru or curbside service at any location, irrespective of design constraints.
Controlling the Order Flow: Here's How Curbit Works
Case Study: Smashburger
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Smashburger identified four fundamental challenges that were negatively impacting digital operations and the guest experience:
1. Absence of consistent brand-wide speed-of-service data.
2. Frequent inaccurate promise times to guests.
3. No live updates about order progress for customers.
4. Absence of order throttling during peak hours.
22%
Increase in Guest Repeat Rate
Demonstrating the effect of a more personalized and efficient experience on customer loyalty.
84%
Improvement in Time to Pickup (TTP)
Reduced food dwell times led to fewer orders needing to be remade due to loss of quality (observed but not directly calculated).
48%
Improvement Guest Sentiment Polarity
Based on post-order surveys conducted 30 minutes after order receipt, with a 14.8% response rate.
11%
Increase in Google Review Ratings
Directly correlating to the improved guest experience.
THE FINAL
Results
With rising off-premise orders, the lack of accurate, real-time communication between kitchen operations and guest regarding the progress of their order hurts revenue through reduced guest loyalty, less frequency, and lower online ratings.
Curbit’s real-time integration with Aloha kitchen, Olo, and it’s omni-channel communication channel with guests allowed it to coordinate workflow and order handoff at Smashburger. In short, Curbit provided the missing bridge between Smashburger kitchens and their digital guests.
The Smashburger case study offers a compelling testament to the transformative power of integrating Curbit’s intelligent technology into the dining experience. The substantial increase in repeat visits and guest sentiment highlights the efficacy of Curbit’s features.
By bridging the gap between digital operations and the physical kitchen, Curbit empowers restaurants to exceed guest expectations, fostering loyalty and optimizing overall performance.
