Curbit is proud to welcome Boudin Bakery, the renowned San Francisco-based brand and the original home of sourdough, as the latest enterprise to implement its Kitchen Capacity Management Platform across all locations nationwide.
This full-system rollout marks a significant step in Boudin’s digital transformation, driven by the vision of Dean Clements, Director of Information Systems & Technology, and supported by a forward-thinking operations team committed to optimizing the off-premise guest experience without compromising Boudin’s long-standing reputation for quality and tradition.
As Boudin’s takeout and delivery business continues to grow, the company sought a solution to manage rising order volumes while maintaining smooth kitchen workflows and on-time guest fulfillment. By integrating Curbit between their online ordering platform (Olo) and Oracle Point-of-sale/Kitchen Display System (Micros 3700), Boudin gains real-time orchestration of digital orders, empowering teams to prepare orders more efficiently, reduce back-of-house stress, and provide accurate, dynamic guest-ready times.
“We knew we needed a solution that would support our growing off-premise business while also protecting the integrity of our kitchen operations and guest experience,” said Dean Clements, Director of Information Systems & Technology at Boudin Bakery.
“Curbit connects our systems in a smart, intuitive way that gives us better control over digital order flow. This rollout allows us to serve guests more reliably and consistently, especially during peak hours, and our teams are seeing the impact almost immediately.”
Scott Siegel, CEO of Curbit, shared:
“We’re honored to partner with such an iconic brand. Boudin’s commitment to delivering high-quality food with care and consistency across digital and in-store channels is perfectly aligned with Curbit’s mission to provide all guests with “happy handoffs.” Dean and his team have been incredible collaborators, and we’re excited to support their vision with a platform that brings both operational clarity and guest satisfaction to the forefront.”
Balances incoming digital orders in real time to match actual kitchen capacity, smoothing out spikes and preventing rush-induced bottlenecks.
Dynamically adjusts guest-ready times based on kitchen throughput, improving order accuracy and reducing early arrivals.
Automatically sends SMS updates to guests based on actual prep progress, keeping them informed and reducing unnecessary congestion at pickup.
Provides teams with real-time insight into kitchen load, enabling smarter decisions about order pacing and staffing.
Offers detailed reporting on speed of service, variability, and consistency by location to identify opportunities for continuous improvement.
With Curbit now fully deployed across all Boudin locations, the brand is equipped to meet the demands of today’s digital-first diner without overloading its kitchen or sacrificing the high standards Boudin has upheld since 1849.
Curbit is the leading provider of Kitchen Capacity Management solutions for restaurants offering digital delivery and takeout. By intelligently orchestrating order flow between online ordering systems and kitchen display systems, Curbit helps restaurants reduce kitchen stress, improve operational efficiency, and deliver consistently accurate promise times for “happy handoffs.” Trusted by fast-casual and enterprise brands across the U.S., Curbit empowers kitchens to perform at their best during every shift ensuring that every order is on time, every time. Learn more at www.curbit.com.
Founded in 1849, Boudin Bakery is San Francisco’s oldest continuously operating business and the birthplace of the original San Francisco sourdough. With locations throughout California, Boudin offers freshly baked breads, sandwiches, soups, and classic café fare crafted daily with care and tradition. From the historic flagship at Fisherman’s Wharf to neighborhood bakeries across the state, Boudin remains committed to quality, heritage, and innovation. Learn more at www.boudinbakery.com.